We come across a lot of situations with the rating emails and would like to get your feedback on what you think AW should do in these situations:
1) An artist normally gets 8-10s, but gets a '6' from a member in good standing with a high voting average. The artist asks us to remove the '6' because it hurt his average. Should we remove it?
2) Same situation, but the voter gave a '3'. However, the voter left a comment saying why thy didn't like the image, ways to improve it and why they felt it deserved a '3'. Artist requests that we remove it, should we?
Feedback?