Hi: Often I rework old paintings and have tried a few times to click replace image to put the new version of the same painting.It never works for me or it says under review and I want to know what that means.Thanks
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If you are uploading replacement images and they are not getting replaced, this could be for several reasons. The most common is that the artwork doesn't match the original image, but this sounds like this is not the case. Another issue could be the files we get of the updated image are corrupted or a CMYK format, so our system can't replace the original image.
If you continue to see these problems, please e-mail our staff at [email protected] and attach the image you want to replace (along with the title) and we will try and replace it for you and determine if there is another issue going on.
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