UPDATE: Recent Site Outage
I keep trying to buy three items but they are not going through even though I have money in my bank account here on site to cover....I am buying the whole order with credit.. so cant figure out why it is not going through.
Thanks for all your feedback. You brought up several different things in your post and we will be reviewing each item you mentioned to see how it can be improved. Here are a few specific comments on what you mentioned.
First, we did receive your order for the black mug and it's currently being printed. We will review the process of placing orders with your art wanted credit and why you were asked for a credit card when you didn't owe anything. Nothing was charged to the card you provided, it was all paid for with your artwanted credit.
The shipping costs are set by our printing partner, based on the item size, speed of delivery and location. We do not have any control over this price and don't make any profit from it. When we have compared shipping prices with other companies in the past, it has been very fairly priced and in many times its much cheaper than our competition. We also offer shipping discounts on multiple items, which is automatically calculated at the time of check out.
As we mentioned above, we will review each of your comments in depth and see what actions/improvements can be made.
Back to Category