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04/27/12 8:47AM |
Hi: Often I rework old paintings and have tried a few times to click replace image to put the new version of the same painting.It never works for me or it says under review and I want to know what that means.Thanks
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04/27/12 10:40AM |
The "in review" note means that we have received your images, but our staff has to look at the image to make sure it's the same image and not a totally different piece of art. We normally review the images to replace every 24-48 hours. If you are uploading replacement images and they are not getting replaced, this could be for several reasons. The most common is that the artwork doesn't match the original image, but this sounds like this is not the case. Another issue could be the files we get of the updated image are corrupted or a CMYK format, so our system can't replace the original image. If you continue to see these problems, please e-mail our staff at tech@artwanted.com and attach the image you want to replace (along with the title) and we will try and replace it for you and determine if there is another issue going on.
ArtWanted.com Staff
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08/14/12 5:06PM |
I sure wish I'd seen this message before! I have the same problem as Laura & it just happened again! :( I posted my piece & it looked so dark on here that I went back and heightened the contrast & brightened it up, tried to change it & am having the same situation. It's VERY frustrating to improve your image & then not have it show up. This has happened several times in the past also. I don't change the image, just make changes to make it look better!!! Please, this is the one thing I'd like to see changed when you make complete your new transition :)
Patricia Griffin Brett | |||
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