Software complaints. What would the world of software be like if the inmates were running the asylum? I'd argue a lot more useful, and a lot more beautiful. But users are usually in the back seat when it comes to the evolution of a utility - from beginning to end. We have all the control in the world, but few of us ever choose to exercise that power. We are expected to treat developers like they're gods - but they're no more important in this cycle than the average user. Let me put it to you this way: software is useless if there isn't anybody using it. There are certainly users who are content to take whatever programmers hand to them, but I don't believe that this Utopian level of interaction will exist for too much longer. The world of software is getting larger by the day, and more people are finding new and different ways to improve lives with digital code. I got sick and tired of meeting programmers and developers with attitude, so I decided to get an attitude myself - as a power user. I expect better, I expect faster, I expect smarter, I expect more.