04 October, 2018

you gave me wrong membership and i selected the thing I wanted

I just signed up and paid $10 for one month of a premium website which comes with premium membership but I dont have the premium website you didnt give it to me instead you gave me 2 months of premium membership and I paid for the website, I know I did, clicked on the one month for $10 Where is it???? Why did you change my order??? Please give me the premium website that I paid for. And I wanted to work on it tonight before I went to bed but now I cant casue I didnt get it....

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6 Comments

Adelle John 06 Oct 2018

I still dont have my premium website? It has been over 24 hours...I had intended to work on it the night I bought it and then I thought I would work on it tonight? I was not under the impression it takes days to get a premium website. Will you please either turn it on or tell me when you might be doing that. I paid for one month of premium membership with premium website and instead I was given two months premium membership. I want it changed back to what I ordered which was I clicked on link on the premium website page and it said one month of both...so I want that and i dont want to wait half the month to start using it please....thank you.

Mark Peterson 06 Oct 2018

Patience... I paid years a go and it took two weeks... I sent a money order so things had to be received and processed.... However I did have to remind them. I don't know how you paid, but hang in and stay on there ass!


ArtWanted.com Staff 13 Oct 2018

Adelle John - Your membership type has been updated and we apologize this was not upgraded correctly automatically. We have given you an extra month for your trouble. Please e-mail us if you have any other questions or issues.

Adelle John 13 Oct 2018

oh thank you so much. I am excited about using this. And sorry for being irritable. I was really let down when I didnt get it but that is not an excuse for being unfriendly. I do have some long range goals of promoting myself as an artist and I am hoping to use this site as my main site. I have looked at other options and I think with the premium website and the print on demand will help me. I wont probably sell a lot online but I plan to print items myself and put them in a gift shop I have been ok'd to sell in at my Synagogue. But the webite I hope some customers will look at too. I often do commissions for like bat Mitzvahs and wedding etc having a nice webite helps people see what you can do for them. So thanks.


ArtWanted.com Staff 13 Oct 2018

Adelle - It takes a little bit to update your account (you were too quick for us - LOL). You can now access the Personal Website from the links in your Control Panel, or go to:

https://www.artwanted.com/cp/website/

Adelle John 13 Oct 2018

HEY Thank you soooo much. Sorry if i am impatient if I am bit so it is only because I am so excited about using it. And I have good plans for my site here in promoting myself as an artist. I survived cancer treatment this year and it has given me a whole different outlook on life and though I am very disabled and I am homebound mostly I am not going to waste what time I have left and I am not just going to let my art die before I do. I am not a business woman but I am going to learn to do some of that as you have to be somewhat a business person to promote yourself and get your art out there. And I am quite happy with this site actually, and for those who might wonder about how good this site is compared to ohters, well the print program is much better than most, we have more control in the pricing and having the ability to position artwork when buying is great too as I have too many times sold prints that really were poorly cropped in other sites as they just do them as they are and dont necessarily spend much effort making sure it is the best fit possible. But if the purchaser or me, cause I will be purchasing my own prints and products to sell in a gift store....can place the time well that is a great boon. And thanks for the gift of a month. That couldnt come at a better time I have a lot of expenses next month with my cat which has a heart defect. She just got spayed and that was a major order for an underweight tiny 5 and a half month old kitten with a major heart defect. She was pretty messed up for a day or so but she is doing great now..... Again, Thank you. I am kind of an excitable person but I do calm down and see the light and I do appreciate your efforts to help us when we come up against problems. It makes me much more happy in my choice of websites to show my art in. Adelle

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