Thanks for the screen shots. We have been able to find and fix the issue you were having, thanks.
I know this has been posted in this forum before, but someone I know told me they bought a few prints of my work on this site and it hasn't shown up yet. They have already gotten a receipt from you and payment has been processed. Its been 3 days since the purchase, they purchased the prints on Friday. I tried contacting you personally through your contact form but got a message saying that " Questions are no longer accepted please go to this page" if I click the link, it says the page does not exist. So I figured this would be the best place to ask my question. Is there a reason it hasn't shown up yet? Thanks.